Shipping policy
Shipping Policy
Thank you for shopping with us! We want to ensure that your order is processed quickly and arrives in perfect condition. Please review our shipping policy for more details:
1. Processing Time
- Orders are typically processed within 1-2 business days (Monday through Friday, excluding holidays).
- Orders placed after 3 PM or on weekends will be processed on the next business day.
- Please ensure your order details (such as shipping address) are correct before completing your purchase. We are unable to modify orders once they have been submitted.
2. Shipping Rates & Delivery Times
- Standard Shipping: Delivery in 3-7 business days.
- Expedited Shipping: Delivery in 2-3 business days.
- Express Shipping: Next-day delivery available in select areas.
Shipping rates are calculated at checkout based on the weight of the order and the delivery address.
3. International Shipping
- We currently offer international shipping to select countries.
- International shipping rates and delivery times vary depending on the destination.
- Customs duties and taxes are the responsibility of the customer, and these are determined by the destination country.
4. Shipping Restrictions
- We do not ship to P.O. Boxes or APO/FPO addresses.
- We currently only ship to residential and commercial addresses within the countries we service.
5. Order Tracking
- Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment.
6. Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact us immediately at [Your Contact Information]. We will assist you in filing a claim with the carrier or resolving the issue.
- We are not responsible for lost packages that are marked as “delivered” by the carrier. Please check with your local post office or carrier service for assistance.
7. Shipping Address
- Please ensure that your shipping address is accurate and complete. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address information.
8. Shipping Delays
- While we do our best to meet shipping timelines, we cannot guarantee delivery times due to circumstances beyond our control (weather, customs delays, etc.). We appreciate your understanding.